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Welcome to Ide Lane Surgery

We hold a vision for the type of service we try to offer, based on values we believe to be important. We aim for a blend of traditional, personal and family practice, using the most up to date equipment and proven treatments. To do this we work from purpose built premises, easily accessible to all, designed to be light and friendly. We believe it is important that every person has a named, usual doctor.

We encourage you to see your own doctor whenever possible, to help build relationships. Planned appointments are booked at 15 minute intervals to allow time to deal with problems more fully. We know that continuity of care is important to many patients, especially the elderly and those with complicated or multiple problems. We also think it makes sense, and value it in this practice.

We realise, too, that some problems are urgent and need dealing with on the day. So we run an urgent appointments session in the mornings, shared amongst all the doctors working that day, to deal safely and promptly with patients who are acutely ill.

Doctors, nurses and office staff meet together often to help keep the practice running smoothly. We value our work in training young general practitioners; and in teaching medical students by involving them in patient consultations.

We welcome any comments you have about how we can improve our work.

Our website introduces you to the staff, provides surgery news, allows you to order your repeat prescriptions, make or cancel appointments, contact us, and make links to useful information sites on the internet.

 

Stop Press:

Our latest Newsletter is out now. Click here for details

Flu vaccination Clinics - please book your appointment by telephone 01392 428900

 

General News

Our current news stories include:

  • Online booking of appointments
  • Change to travel vaccination policy
  • Protecting The NHS For The Future
  • Surgery closure every Thursday lunchtime
    Read more...

 

Other News and Information:

Patient Participation Group (Ide Lane Friends)
Did you know we have a patient participation group?  The purpose of Ide Lane Friends is to help us access and use your ideas for new projects, and gaining your views as to how the practice can improve and develop.  Click here for further information.

On-line Appointments and Prescriptions and viewing your Medical Record
You can now book your appointment, order your repeat prescription and view your medical record online using our online patient service.  Available 24 hours a day, it's especially useful when the practice is closed or telephone lines are busy.

In order to use online repeat prescription requests you will require a username and password.  This can be requested by telephoning your doctor's secretary on 01392 439868.

Click here to order a repeat prescription, book an appointment or view your medical record.


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