APPOINTMENTS

Appointments with your doctor: Telephone - (01392) 428900

We run personal lists and favour longer consultations. Almost all appointments are 15 minutes.

Appointments with the practice nurse: Telephone - (01392) 428900

You can make an appointment with one of our nurses either in person or by telephone. They offer a wide range of services:

• Immunisations for children and adults
• Contraceptive advice and cervical smear tests
• Advice about diet, smoking, alcohol and exercise
• Checks for people with asthma, diabetes, high blood pressure, heart or chest problems
• Blood tests, dressings, swabs, ear syringing and stitch removal
• Foreign travel advice

Telephone Advice - (01392) 428900

Please leave your name and contact telephone number with the receptionist along with a brief reason for requesting a telephone call and the doctor will call you back. 

Walk-Ins

We want to ensure that all our patients get high quality care at the right time. In order to do this, we need to ask our patients to phone the surgery first, rather than walking in and asking to be seen by a GP there and then.

It may be that some concerns could be dealt with promptly on the phone, some concerns may require the attention of a nurse or pharmacist instead and if a GP is required, we may be able to give you a more specific time to attend (that day if needed). There is not always a GP present in the surgery, due to home visits, and turning up unannounced may not enable the best care to take place.

Many thanks for your help with this matter.

Appointments with the health visitor: Telephone - (01392) 453440

Our health visitors offer health advice and support. They are based at West Exe Childrens Centre, Cowick street, Exeter EX4 1HL. They are involved with families who have children under 5 years of age. You can see your health visitor at the Children's centre or in your own home. Baby clinics are held in the Community Centre on Tuesday morning 11.00-12.00.

Appointments with the midwife: Telephone - Surgery: (01392) 428900 Hospital: (01392) 406686

We have two midwives attached to our practice who are involved in the care of all patients during pregnancy. They will help you plan your care during pregnancy and labour. After your baby is born they will visit regularly at home for the first 10 days.

Appointments with the district/community nurse: Telephone - (01392) 428906

If you are housebound or too ill to come to the surgery, the community nurses may visit you at home. Visits are usually arranged by your doctor or sometimes by the hospital. You can contact a nurse by leaving a message at the surgery on their answer phone.

Appointments with the physiotherapist: Telephone - (01392) 822344

You can now contact the physiotherapist directly to make an appointment. Your appointment will be at Franklyn hospital