We run personal lists and favour longer consultations. Almost all appointments are 15 minutes.
You can make an appointment with one of our nurses either in person or by telephone. They offer a wide range of services:
We want to ensure that all our patients get high quality care at the right time. In order to do this, we need to ask our patients to phone the surgery first, rather than walking in and asking to be seen by a GP there and then.
It may be that some concerns could be dealt with promptly on the phone, some concerns may require the attention of a nurse or pharmacist instead and if a GP is required, we may be able to give you a more specific time to attend (that day if needed). There is not always a GP present in the surgery, due to home visits, and turning up unannounced may not enable the best care to take place.
Many thanks for your help with this matter.
Our health visitors offer health advice and support. They are based at West Exe Childrens Centre, Cowick street, Exeter EX4 1HL. They are involved with families who have children under 5 years of age. You can see your health visitor at the Children's centre or in your own home. Baby clinics are held in the Community Centre on Tuesday morning 11.00-12.00.
We have two midwives attached to our practice who are involved in the care of all patients during pregnancy. They will help you plan your care during pregnancy and labour. After your baby is born they will visit regularly at home for the first 10 days.
If you are housebound or too ill to come to the surgery, the community nurses may visit you at home. Visits are usually arranged by your doctor or sometimes by the hospital. You can contact a nurse by leaving a message at the surgery on their answer phone.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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