COVID-19 current NHS England guidance for general practice is that ALL patients should be triaged remotely and that an online consultation system should be in place to support this.
Please do not come to the surgery unless you have been asked to a member of the practice team - all patients seeking medical attention are being triaged remotely.
We are asking all patients who feel they need medical care to first use our eConsult service
This system will ask you in detail about your problem and support us to safely prioritise our work and provide you with efficient care. In most cases we will respond with a phone call from a GP and where possible this will be your own GP. We also have facilities for video consultation or SMS response and if a face to face examination is essential we will arrange one.
In an effort to help protect the health of staff and patients we are asking ALL patients to wear face protection, covering your mouth and nose when entering the practice. This is after recent government guidance encouraging people to wear face protection in public places.
If you need to order your repeat medication the easiest way to do this is by setting up an Online Account. Your Doctor’s secretary or one of our Reception Team can help with this over the phone.
Our busiest time is Mondays. You can help us to manage our workload by avoiding completing eConsults for non-urgent problems at the weekend or on Mondays
If you are concerned that you may have Coronavirus, or may have come into contact with someone who has, the NHS 111 online service has created Coronavirus pages that tell what you should do based on your particular circumstances. Please do not visit the surgery until you have contacted NHS 111.
If you have a clinical question or concern please use the eConsult e-consultation Service - Click the link below for online advice and treatment within 1 working day
The PRINCIPLE trial aims to find treatments that reduce hospital admission and improve symptoms for people with COVID-19. You could be eligible to join if
Find out more at the PRINCIPLE Trial website
Also see this Help the fight against COVID19 poster
Evening and weekend GP and nurse appointments now available.
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