Who are we?

Friends of Ide Lane Surgery are a registered charity (no. 1050108) which exists for the patients of Ide Lane Surgery. Our aim is to back up the skilled care given by the doctors and nurses with extra care and support when needed. We use local volunteers, offer them training and assess them carefully for each task. The Co-ordinator supervises and supports the volunteers.


What do we offer?

  • Transport to and from health appointments e.g. Ide Lane surgery, hospital, dentist or optician, podiatry if you find getting there difficult due to age, disability or other special circumstances.
  • Befriending: we can organise visits at home for those who are lonely, need someone to talk to, or isolated.
  • Signposting: we offer information about services to carers or anyone requiring information to support their independence.
  • Sitting service: we provide volunteers who would be able to sit with people to give a carer a break.


Can we help you?

Mandy Hendley

If you would like to use any of these services please get in touch via your doctor or nurse.
Please contact the Co-ordinator, Mandy Hendley, direct by telephoning: (01392) 428902 or tick the box on the Ide lane friends leaflet available at the practice and hand it in to reception.


Mandy is usually available Monday 8.30am to 5.30pm, Thursday afternoon 2pm to 6pm and Friday from 8.30am to 5.30pm and there is an answer phone for all other times or email Mandy on

If possible, please give at least two working days’ notice for transport request. We do not have fixed charges for our services but do expect a donation to help towards expenses. Please ask for our guidelines on donations.


Can you help us?

Volunteers are always needed. Could you help us to deliver any of the services outlined above? We take up references and offer training and support. For more information please contact Mandy. Any patient of Ide Lane Surgery can support us by becoming a member of Ide Lane Friends for a small yearly charge.

We hold several fundraisers every year, such as an Autumn fayre, book sales and coffee mornings. We do welcome help at any of these events.

If you are happy to be part of this group please apply to join online.


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