Covid-19 Out of Hours News

Ide Lane, Alphington, Exeter, Devon, EX2 8UP

Tel: 01392 428900

Contact Details


Ide Lane Vision Statement

Our Vision

To be a compassionate team

  • Considerate
  • Supportive
  • Working to care for you
  • Communicating

Working to Enhance our Service

  • Adapting to improve what we do
  • Embracing helpful technology
  • Creating a sustainable practice

And Promote continuity of care

  • Knowing your care team
  • Building trust
  • The Best care for you


We're moving to a new telephone provider on 23rd March 2022

We will be moving to a new telephone provider on 23rd March and there may be some temporary disruption to our service on the day. We apologise for this and thank you for your patience


Do You, or someone you know need free IT support?

Please see this information leaflet from Exeter City Council for details.


WARNING! -  NHS App - Covid Pass

We have been made aware that there are several scam emails circulating in the UK asking for payment or bank details to obtain the NHS App Covid Pass   This is a SCAM - the NHS will never ask you for your bank details.


General Practice Data for Planning and Research (GPDPR)

NHS Digital's has now put this project on hold.


Women’s Health Clinic

We are now offering a regular Women’s Health Clinic.

Services offered include:

  • Fitting, removal and replacement of coil - Copper IUD and Mirena/IUS
  • Fitting, removal and renewal of contraceptive implant – Nexplanon
  • Fitting of ring pessaries

The doctor is also happy to discuss any issues around the menopause, contraception and anything else relating to women's health eg fertility, PCOS etc

To access the clinic please submit an e-consult


Find my NHS number

A new service is now live to help find people find their NHS number. This service is for anyone living in England who has forgotten or does not know their NHS number. This service can also be used on behalf of someone else where the name, date of birth and registered home postcode is known. You can opt for the number to be sent to you by text, email or letter.

Visit the Find an NHS Number page


Alphington Digital Inclusion Project

This project aims to support and enable people in the community to become more confident with using their laptop/tablet/smart phone. Further information about the Alphington Digital Inclusion Project (Word Document).


Latest Newsletter

Please see our latest newsletter which includes an article - Our COVID-19 Response.


Weekend and Evening access to GP Appointments

Exeter GP Access Evening and Weekend Opening Times


Exeter General Practice Access for weekends and evenings

Patients in Exeter can now see a GP or a nurse 7 days a week as Exeter Practices join forces to provide increased cover at weekends and weekday evenings. Participating practices across the City now open on a rota basis on a Saturday and Sunday (9.00 am – 5.00 pm) and weekday evenings (Monday-Thursday) between 6.30pm and 8.00 pm. Early morning cover between 7.00am and 8.00am is  being trialled on Friday mornings. Details of opening times.


Online booking of appointments 

Patients can book appointments with their own GP up to 6 weeks into the future. Only one appointment will be bookable. If you have any difficulty or questions please contact the surgery through the usual channels. See our Online booking page.


Change to travel vaccination policy

Details of the changes to the travel vaccination policy


Protecting The NHS For The Future  

To help to protect the NHS for everyone, Ide Lane Surgery are supporting an initiative to help avoid unnecessary attendances at Accident and Emergency. A&E are set up to manage emergencies well, whereas General Practice is far better suited to the management of non-emergencies. Patients attending Accident and Emergency unnecessarily can put the health of critically ill patients at risk, while receiving less suitable management of their own problems. In addition, the extra cost takes resources away from other services. If you are not sure whether your health problem is a medical emergency, please see this campaign page.


Anxiety and Depression Study

Are you...

  • Aged 16+?
  • Living in the UK?
  • Experiencing clinical levels of depression and/or anxiety, or have experienced these in the past?

If so, Glad Study are looking for patients to take part in a study. also see the Glad Study Poster.


Don't let Hay Fever ruin your day

Get your Hay Fever medicines from your local Pharmacy at low cost.


National Diabetes Audit

See how your information is used to help improve diabetes


On-line Appointments and Prescriptions and viewing your Medical Record

You can now book your appointment, order your repeat prescription and view your medical record online using our online patient service. Available 24 hours a day, it's especially useful when the practice is closed or telephone lines are busy.

In order to use online repeat prescription requests you will require a username and password. This can be requested by telephoning your doctor's secretary on 01392 439868.

Appointments for vaccinations, injections, dressings, blood tests and long term condition reviews are with the practice nurses. Please contact the surgery by telephone and we will make sure you see the appropriate clinician for your needs.

Visit systmonline to order a repeat prescription, book an appointment or view your medical record.

systmonline logo


If you need medical attention

'Choose' Well by choosing the right service. The short video below is all about Choosing the Right Service.