Friends and Family Test Results
Please see data for the last three years in response to the Friends and Family Test question:
- Overall how was your experience of our service?
For the year selected, the first graph details response numbers for each question by month, the second graph shows the percentage split across each question for the year, and the table below this shows response numbers for each question by month.
Results for the year selected
| Month | Very good | Good | Neither good nor poor | Poor | Very poor | Do Not know |
|---|---|---|---|---|---|---|
| Jan | 275 | 35 | 5 | 4 | 2 | 0 |
| Feb | 243 | 30 | 4 | 4 | 2 | 1 |
| Mar | 274 | 28 | 4 | 0 | 3 | 0 |
| Apr | 178 | 22 | 2 | 4 | 3 | 0 |
| May | 173 | 13 | 1 | 2 | 3 | 0 |
| Jun | 153 | 17 | 8 | 3 | 2 | 0 |
| Jul | 191 | 24 | 4 | 4 | 6 | 0 |
| Aug | 187 | 24 | 4 | 4 | 5 | 0 |
| Sep | 237 | 21 | 3 | 5 | 2 | 2 |
| Oct | 247 | 33 | 7 | 2 | 1 | 1 |
| Nov | 0 | 0 | 0 | 0 | 0 | 0 |
| Dec | 0 | 0 | 0 | 0 | 0 | 0 |
