Ide Lane Surgery
Ide Lane, Alphington, Exeter, Devon, EX2 8UP
Ide Lane, Alphington, Exeter,
Devon, EX2 8UP
Appointments: 01392 428900 Out of Hours: Click here
Emergencies, Enquiries, Visits and Results: 01392 439868
Appointments: 01392 428900 Out of Hours: Click here
Emergencies, Enquiries, Visits and Results: 01392 439868
Appointments: 01392 428900
All Other Enquiries : 01392 439868
Out of Hours: Click here
Telephones Issue
NEWS: 10.4.19 - unfortunately we have been experiencing problems with our telephone lines over the last week. We are working with our supplier to recitify this as soon as possible and apologise for any problems you may have experienced.
We hold a vision for the type of service we try to offer, based on values we believe to be important. We aim for a blend of traditional, personal and family practice, using the most up to date equipment and proven treatments. To do this we work from purpose built premises, easily accessible to all, designed to be light and friendly. We believe it is important that every person has a named, usual doctor.
We encourage you to see your own doctor whenever possible, to help build relationships. Planned appointments are booked at 15 minute intervals to allow time to deal with problems more fully. We know that continuity of care is important to many patients, especially the elderly and those with complicated or multiple problems. We also think it makes sense, and value it in this practice.
We realise, too, that some problems are urgent and need dealing with on the day. So we run an urgent appointments session in the mornings, shared amongst all the doctors working that day, to deal safely and promptly with patients who are acutely ill.
Doctors, nurses and office staff meet together often to help keep the practice running smoothly. We value our work in training young general practitioners; and in teaching medical students by involving them in patient consultations.
We welcome any comments you have about how we can improve our work.
Our website introduces you to the staff, provides surgery news, allows you to order your repeat prescriptions, make or cancel appointments, contact us, and make links to useful information sites on the internet.
Did you know that we can provide e-consultations?
Click the button below for online advice and treatment within 1 working day
Click here for eConsult
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Flu Clinics
If you are aged over 65 or have a long term medical condition you may be entitled to a Flu Vaccination. Please telephone 01392 428900 to make your appointment in one of our Saturday Flu Clinics.
Our current news stories include:
Ide Lane Friends
Did you know we have a Patient Participation Group?
The purpose of Ide Lane Friends is to help us access and use your ideas for new projects, and gaining your views as to how the practice can improve and develop.
More InformationOn-line Appointments and Prescriptions and viewing your Medical Record
You can now book your appointment, order your repeat prescription and view your medical record online using our online patient service. Available 24 hours a day, it's especially useful when the practice is closed or telephone lines are busy.
In order to use online repeat prescription requests you will require a username and password. This can be requested by telephoning your doctor's secretary on 01392 439868.
Appointments for vaccinations, injections, dressings, blood tests and long term condition reviews are with the practice nurses. Please contact the surgery by telephone and we will make sure you see the appropriate clinician for your needs.
Click here to order a repeat prescription, book an appointment or view your medical record.
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